Who We Are

    Not a Distributor. A Growth Partner.

    We measure our success in your growth, not in licenses shipped.

    Traditional distribution moves products from A to B. Gridheart exists to move your business forward. We combine a handpicked vendor portfolio with hands-on commercial and technical support, because an MSP that grows is the only metric that matters to us.

    Our Story

    Why We Refuse to Be a Traditional Distributor

    The classic distribution model was built for a different era: massive catalogs, price lists, and volume. It rewards shipping licenses, not growing partners.

    Meanwhile, MSPs face the opposite reality: faster technology shifts, rising security threats, tougher vendor requirements, and shrinking margins. What they need is not another reseller of everything. They need a partner invested in their outcome.

    So we built Gridheart differently. A small, senior team. A curated portfolio instead of a warehouse. And one promise: everything we do should make our partners' business stronger.

    That is what a growth partner means. That is Gridheart.

    Carl Hagström, CEO of Gridheart
    Leadership

    Carl Hagström

    CEO, Gridheart

    Carl Hagström leads Gridheart with a clear conviction: distribution should be judged by the growth it creates for partners, not the volume it moves.

    With deep experience across cloud platforms, cybersecurity, and MSP business models, Carl works directly with partners on the things that drive revenue: packaging, pricing, positioning, and building services customers actually buy.

    What Gridheart Means

    Two Sides of Our Identity

    The Grid

    The MSP's Technical Ecosystem

    The Grid is the complex, business-critical environment MSPs operate and protect:

    • Cloud platforms and infrastructure
    • Monitoring and management systems
    • Cybersecurity
    • Backup, identity, and network services

    This ecosystem must work seamlessly, around the clock. MSPs are its architects and guardians.

    The Heart

    The Growth Engine We Add

    The Heart is what makes us a growth partner rather than a middleman. We invest in:

    • Go-to-market campaigns, lead generation, and sales enablement
    • Commercial packaging, pricing, and positioning that lift margins
    • Onboarding, training, and certification for your team
    • Senior technical and strategic advisory, whenever you need it

    We only win when our partners grow. That is the whole business model.

    Our Mission

    To turn every partnership into measurable growth: new recurring revenue, stronger margins, and services customers trust.

    Every vendor we sign, every campaign we run, and every hour of support we give is designed to strengthen the MSP's position in the value chain.

    Our Vision

    To be the growth partner Nordic MSPs choose first, with our heart in their business and our pulse in their technical ecosystem.

    Together with our partners, we build a digital future where security, innovation, and profitability go hand in hand.

    What Drives Us

    Our DNA

    Cybersecurity First

    Security is the foundation of everything we deliver. We help MSPs build credible, modern security offerings on leading platforms, because that is where the market is growing.

    Growth by Design

    Curated portfolio, proven playbooks, and automation. We help MSPs add revenue without adding complexity or headcount.

    Skin in the Game

    Our senior support team works alongside your engineers to get maximum value out of every product you buy. We know your environment, not just our price list.

    Ready to Grow with Gridheart?

    Join the Nordic MSPs who chose a growth partner over a traditional distributor.

    Become a Partner →