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Support

We're here to help. Reach our support team through any of the channels below.

Gridheart Support Portal

Send us your query and we'll respond within business hours.

Call our main support line for immediate assistance.

Monday – Friday, 08:00 – 17:00

CET (excluding Swedish public holidays)

🇩🇰Denmark+45 78 775 424

Gridheart provides native-language support from local engineers who understand your market and time zone.

Native-language engineers in Sweden, Norway, Denmark & Finland

Dedicated support teams in the UK & Ireland

Direct vendor escalation paths - not a ticket queue

Same-timezone response during business hours

View our service level agreement and response time commitments.

Send a message through our contact form.

Browse our marketplace for vendor-specific resources.

Become a partner to access dedicated support channels.

If you're a Gridheart partner and don't have access to support.gridheart.com yet, reach out and we'll get you set up.