NinjaOne
Unified IT management for MSPs and IT teams.
About NinjaOne
NinjaOne is a leading IT management platform built for MSPs and internal IT teams - named a Leader in the Gartner® Magic Quadrant™ for Endpoint Management 2026, with 35,000+ customers across 140+ countries. A single, unified console gives you full visibility and control over your entire IT environment, from endpoints and patching to backup and helpdesk. NinjaOne replaces an average of 10–15 separate tools, maintains a consistent 98% customer satisfaction score, and includes unlimited onboarding and support at no extra cost.
Why NinjaOne?
Fast to learn, simple to use. NinjaOne is a cloud-native platform built from the ground up to be both powerful and easy. You can deploy, train your team, and be fully productive in days, not months.
Top-rated support, always included. Onboarding, training, and support are included with every license at no extra cost. NinjaOne's support team consistently earns a 98% satisfaction rating year over year.
Automation from day one. Patch automation is built into every device setup, and hundreds of ready-to-use scripts are available out of the box. IT tasks that used to take hours run without manual intervention.
Lower total cost of ownership. By consolidating endpoint management, backup, remote access, and ticketing into a single platform, you reduce both tool costs and vendor complexity - without sacrificing capability.
Key features
Remote monitoring and management (RMM) - monitor and manage Windows, macOS, Linux, virtual machines, and network devices from a single interface
Endpoint management and patch management - automate patching for 140+ business applications and operating systems
SaaS backup - protect Microsoft 365 and Google Workspace data against ransomware and accidental deletion
Server backup - cloud-based protection for physical and virtual Windows and Linux servers with zero on-premise infrastructure
Entra backup - back up Microsoft Entra ID configurations, Conditional Access policies, and Intune settings
Email archiver - long-term, immutable archiving for M365 and Google Workspace with journaling, eDiscovery, and legal hold
IT ticketing and helpdesk - manage requests with automated workflows and direct remediation actions from within the ticket
Why NinjaOne through Gridheart?
Local support
Dedicated technical and commercial support in Swedish and English - in your time zone.
One bill, full control
All vendors on a single consolidated invoice. Set your own pricing, protect your margins, and simplify accounting.
Training & onboarding
Get certified on every product you sell. Gridheart offers onboarding, workshops, and ongoing education for your team.