Atera
All-in-one solution with RMM, helpdesk, ticketing and AI automations.
RMM & Surveillance
About Atera
Atera is an all-in-one IT management platform combining RMM, PSA, remote access, and AI-powered automations. Designed for MSPs and IT departments, it offers a per-technician pricing model that scales without penalizing growth.
Key features
- Remote monitoring and management (RMM)
- Integrated helpdesk and ticketing
- AI-powered automations and scripting
- Patch management across OS and third-party apps
- Network discovery and monitoring
- Per-technician pricing - unlimited endpoints
Why Atera through Gridheart?
Local support
Dedicated technical and commercial support in Swedish and English - in your time zone.
One bill, full control
All vendors on a single consolidated invoice. Set your own pricing, protect your margins, and simplify accounting.
Training & onboarding
Get certified on every product you sell. Gridheart offers onboarding, workshops, and ongoing education for your team.