Partner Terms
Partner Terms version 2026-10, effective 9 October 2026.
Data Processing Terms and Sub-processors version 2026-11, effective 7 December 2026.
These documents govern Gridheart partners' use of the Gridheart Platform and the purchase and resale of products through Gridheart. The version accepted in the Platform is the authoritative text for each partner.
Partner TermsAcceptable Use PolicySupport SLAData Processing TermsSub-processorsMicrosoft 365 Integration TermsCloudbridge User TermsCustomer Portal User Terms
Download the full package (PDF)The PDF package contains the 2026-10 versions. Later versions of individual documents are published on this page.
Privacy
Previous versions
- Data Processing Terms, version 2026-10
- Sub-processors, version 2026-10
- Marketplace and Master Resell Agreement, version 2025-03
- Acceptable Use Policy, version 2025-03
- Support Service Level Agreement, version 2025-03
- Data Processing Terms, version 2026-03
- Data Processing Terms, Appendix 1: Security Measures, version 2026-03
- Sub-processors, version 2026-03
- Data Processing Terms, Services, version 2026-03
- Third-party Product Terms
If You have questions about any of these documents, contact us at legal@gridheart.com