Freshworks
AI-assisted service software for exceptional customer and employee experiences.
Productivity
Om Freshworks
Freshworks delivers AI-powered customer service, IT service management, and CRM solutions. With intuitive interfaces and powerful automation, it helps MSPs and their clients streamline support operations and improve satisfaction scores.
Nøglefunktioner
- AI-powered helpdesk and ticketing (Freshdesk)
- IT service management (Freshservice)
- CRM and sales automation (Freshsales)
- Omnichannel support - email, chat, phone, social
- Workflow automation and SLA management
- Self-service knowledge base
Hvorfor Freshworks via Gridheart?
Lokal nordisk support
Dedikeret teknisk og kommerciel support fra vores nordiske team.
Én faktura, fuld kontrol
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Træning og onboarding
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