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Some processes are just begging to be automated

Rewst gives users the ability to automate repetitive tasks, such as creating new customers, managing PSA tickets or orchestrating advanced backup alerts.​ With Rewst, you can orchestrate tasks from multiple solutions in a single united workflow, meaning that technicians spend less time toggling between dashboards and more time focused on strategic revenue driving projects. 

As an organized MSP, you probably have the necessary IT processes and documentation in place; but you might be stuck manually babysitting them every day. Sometimes every hour...over and over. What if you could use your skilled staff for solving your client's largest problems, and save the busy work for Rewst? Listen to your processes and let Rewst automate them. They're asking for it.

Automate the tools you love

Rewst integrates with the tools MSPs rely on. Below you find some of the services that can be integrated. Press the link to explore more!

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Rewst empowers you to finish what you start​

The Robotic Operations Center (ROC) empowers you to create your own workflows and assists you in overcoming any obstacles in the automation process. Whether you need help learning the platform, adding features, or getting your workflows moving, the ROC loves teaching you how to bring your automation visions to life.

​ROC support comes with every subscription and does the following to ensure your automations remain connected and run smoothly:
 

  • Equips you with the knowledge needed to construct new workflows.

  • Enhances the workflows you create yourself.

  • Recommends additional workflows that you might require.

  • Supervises your active automations.

Collect needed data from your clients

Start with a ready-made form template, customize as desired; then send your clients the link to kick off workflows automatically when a form is completed.

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Key benefits of Rewst

Key Benefits of Rewst: Rewst helps MSPs automate repetitive tasks, allowing technicians to focus on strategic, revenue-driving projects. By integrating multiple tools into unified workflows, Rewst saves time and reduces manual effort, while its Robotic Operations Center (ROC) supports users in building and enhancing automation processes.

  1. Streamlined operations: Automate repetitive tasks like creating customers, managing PSA tickets, and backup alerts.

  2. Enhanced efficiency: Save time by consolidating tools into one platform, reducing dashboard switching.

  3. ROC support: Access expert guidance and recommendations to optimize workflows.

  4. Client data collection: Easily collect and trigger workflows with customizable form templates.​​​​​

FAQ - Rewst for MSP

How does Rewst improve technician productivity?

By automating routine processes, Rewst can save technicians up to 4 hours per week. This enables them to concentrate on solving more complex issues, ultimately boosting team productivity and service delivery.

Can I integrate Rewst with cloud services like AWS or Microsoft Azure?

Yes, Rewst can integrate with cloud services such as AWS and Microsoft Azure, allowing you to automate tasks like resource provisioning, monitoring, and scaling. This integration can help you manage your cloud infrastructure more efficiently, automating routine tasks like server provisioning and backups.

Can Rewst help reduce our ticket resolution times?

Yes! Automating ticket creation, escalation, and status updates with Rewst can lead to up to a 50% faster ticket resolution. With automated workflows in place, your technicians can respond to and resolve tickets much more efficiently.

How long does it take to implement Rewst?

Rewst is designed to be quick to implement. For most MSPs, it takes a few days to integrate and start creating the first workflows. There is also access to ROC support to help speed up the implementation process.

Book a demo for Rewst

Fill in the form below and we will get in touch!

Why manage Rewst with Gridheart?

We Support Your Cloud Journey

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Let's get to know each other!

Thank you! We'll be in touch shortly.

© 2018 Gridheart AB

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