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5 steps to get started with Zero Trust as an MSP


Zero Trust Gridheart

What is the Zero Trust model?


The Zero Trust model is a security framework based on the principle of "never trust, always verify." This means that no device, user, or application is automatically trusted, regardless of whether they are inside or outside the network. Instead, Zero Trust requires strict identity verification for every attempt to access resources. This includes continuous monitoring, granting access only to necessary resources (least privilege principle), and ensuring secure access through techniques like multi-factor authentication and micro-segmentation.

Below are 5 steps to get started with Zero Trust as an MSP.


5 steps to get started with Zero Trust as an MSP:


Step 1: Identity

  • Establish and manage corporate identities with a single Identity Provider.

  • Use MFA for all applications.


Step 2: Devices

  • Create an inventory of all corporate devices using your RMM platform.

  • Implement endpoint management on all corporate devices.


Step 3: Networks

  • Use DNS filtering or Secure Web Gateways (SWGs) with SSL/TLS inspection to block harmful Internet-based threats.

  • Deploy ZTNA or CASB according to customer traffic patterns.

  • Segment each user's network access to control and restrict internal movement.

  • Close all inbound ports that are open to the internet or LAN for application delivery.

  • Integrate all tools you deploy with your RMM and IdP solutions.

  • Ensure company data is encrypted in transit.

  • Replace any existing VPN server.


Step 4: Applications

  • Activate DMARC, DKIM, and SPF on customer domain names.

  • Monitor incoming emails and filter out phishing attempts.

  • Inventory all corporate applications and ensure appropriate access controls are enforced with ZTNA and IdP integration.


Step 5: Data

  • Ensure that data at rest is encrypted on all devices using full disk encryption (available in all modern operating systems).

  • Ensure that access to data is appropriately user-permissioned and all access is logged.

  • Consider whether your customer requires ransomware protection, which may be part of your EDR or EPP solution.


This summarizes the key points of implementing Zero Trust as an MSP. If you have any questions or concerns about this, feel free to contact us here, and we'll help you with everything you need. :)

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